Influence of Electronic Medical Records Use on the Service Delivery of Health Information Personnel in Unilorin Teaching Hospital, Ilorin, Kwara State, Nigeria
Keywords:
Electronic Medical Records, Service Delivery, Health Information PersonnelAbstract
This study investigates the influence of electronic medical records use on the service delivery of health information personnel in Unilorin Teaching Hospital, Ilorin, Kwara State, Nigeria. A descriptive and inferential research survey was adopted. The population consists of 125 health information personnel in Unilorin Teaching Hospital, Ilorin, Kwara State, Nigeria. The total population of 125 health information personnel serves as the sample size, which was determined through the total enumeration technique because the population is relatively small. The data collected were analysed using descriptive and inferential statistics. Findings revealed that electronic medical records significantly influence the service delivery of health information personnel in Unilorin Teaching Hospital, Ilorin, Kwara State, Nigeria. The study recommended that the hospital management should invest in modern and reliable EMR software and hardware to ensure smooth data processing, reduce system downtime, and improve the efficiency of service delivery. Also, strong data processing protection measures and regular backup protocols should be implemented to safeguard patient information and ensure data availability during system failures or cyber threats.
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