Occupational Stress, Perceived Fairness and Organizational Citizenship Behaviour among Bank Workers in Makurdi, Benue State, Nigeria
Keywords:
bank workers, organizational citizenship, perceived fairness, Occupational stressAbstract
This study examines the nexus between occupational stress, perceived fairness and organizational citizenship behaviour among bank workers in Nigeria. A survey research design is employed for this study. The participants include 198 bank employees from selected banks within Makurdi metropolis. Instrument for data collection is self designed questionnaire. Two research hypotheses were formulated to guide the study. The findings reveal that employees with high perception of occupational stress differ significantly from their counterparts with acceptance of both hypotheses respectively. The study opines that organizations that seek to promote appropriate organizational citizenship behaviour must be concerned about employee’s justice and reduction of stress in order to forestall organizational ineffectiveness.
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