Electronic Health Records and Quality of Healthcare Services in Private Hospitals in Lagos State, Nigeria
Keywords:
Electronic Health Records (EHRs), Quality Healthcare Services, Healthcare Professionals, Health Information Management, Private HospitalsAbstract
A survey was conducted in Lagos State. The aim was to examine Electronic Health Records and Quality of Healthcare Services in private hospitals. The preliminary study indicated two private hospitals with functional Electronic Health Records and Quality Healthcare Services systems. The population consisted of 190 health information staff and 292 outpatients. Total enumeration was used in selecting the sample. The instruments used in the work are two structured questionnaires adapted from relevant theories for the two groups involved in the study. The data were analysed with the aid of the mean and standard variation. The hypothesis was analysed using simple regression. The results indicated that patients perceive the quality of healthcare services positively, and health professionals report EHR usage. The analysis revealed a significant correlation between EHR and enhanced quality of healthcare services. It concluded that effective use of EHR significantly influences healthcare quality. It therefore recommended that government hospitals adopt EHRs, organize educational forums for healthcare staff on EHR benefits, and promote knowledge exchange through workshops.
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