Geographic Factors Inhibiting E-Banking In Nigeria: A Case Study Of Akwa Ibom And Cross River States
Keywords:
Electronic banking, driving factors, inhibiting factors, innovation, infrastructures, geographic specific factorsAbstract
The aim of this study was to examine geographic factors inhibiting
e-Banking in Akwa Ibom and Cross River States of Nigeria. The
study adopted a cross sectional survey design using questionnaire
to elicit data from the respondents and Friedman Fr test to test
hypotheses. However, the study's results also shows among others,
that inadequate securities of transactions through e-banking and
lack of the peoples' knowledge about its usage were some of the
geographic factors that hindered the usage of E-banking. It was
therefore, recommended among others, that financial institutions
should devise alternative but cheaper power supply outlet such as
solar energy, issue to their customers ATM cards with the account
holder's photo and government policies should focus on enhancing
the people economically and the provision of basic infrastructures,
such as: electricity, communication, transportation.
