Awareness and Sources of Information on the Lagos State Consumer Protection Law (2015) Among Residents in Lagos
Keywords:
Awareness, Compliance, Consumer Protection Law, LASCOPAAbstract
This study examined the level of awareness and sources of information on the Lagos State Consumer Protection Law (2015) among residents in Lagos. The study employed survey and in-depth interview methods. It also adopted a questionnaire and in-depth interviews as the research instruments. Accidental sampling was adopted for the questionnaire distribution to the respondents. The General Manager of the Lagos State Consumer Protection Agency constituted a respondent for the in-depth interview. The findings revealed a high (75.4%) awareness among Lagos residents of the Lagos State Consumer Protection Law (2015). The second finding indicated that social media is the dominant (53.1%) source of information on the Lagos State Consumer Protection Law (2015) among Lagos residents. The study concluded that the Lagos State Consumer Protection Law (2015) is a crucial legislative framework protecting consumers.
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