OPOKU, Daniel. Total Quality Management in Academic Libraries: The Perception and Expectations of Graduate Students of The University of Ghana, Legon. Journal of Research in Education and Society (JRES) , [S. l.], v. 3, n. 3, p. 1–7, 2012. Disponível em: http://icidr.org.ng/index.php/Jres/article/view/1303. Acesso em: 19 sep. 2024.