The Role Of Information And Communication Technology In Records And Information Management For Effective Governance

Abstract

Information and Communication Technology (ICT) has offered a new road for
effective management of records and dissemination of information. With this,
records and information contents are properly kept, quickly retrieved and managed for effective decision-making. The primary aim of this study was to examine the role of information and communication technology in records and information management for effective governance. It further examined the importance, challenges, and opportunities opened to records and information managers in the current information age for good governance. Major findings revealed that the information/computer revolution has greatly increased pressures on information professionals for the preservation of source documents for social, economic, and political purposes. Therefore, governmental agencies should endeavour to strive and meet their obligation of providing free flow of information for good governance, and adequate training should be given to records managers to be able to perform their duties effectively and efficiently.