COMMUNICATION STRATEGIES IN THE NIGERIAN CIVIL SERVICE
Keywords:
Organization, message, feedback, communication channels, bureaucratic red-tapeAbstract
The efficiency and effectiveness as well as the ultimate success of any organization is often dependent on how well established the channels of communications between the units that make-up the organization are, and how well the organization communicates with its environment and
target audience. Making use of library research methodology, this work examined the communication strategies within the Nigerian Civil Service and how effective this has been in the striving to attain the goals of the establishment. The paper reveals that in order to be effective, communication must flow in all directions. A well considered modification of the Official Secret Acts 1982, will improve communication between government
and people. It was concluded that granting some freedom of communication to civil servants within the system would reduce bureaucratic red-tape, the long pipeline syndrome, and enhance efficiency in the public service.
