Publishers’ Reputation and Users’ Satisfaction with the Information Resources in Government Owned University Libraries in the South-South Zone of Nigeria

Abstract

Survey research method is adopted in this study to determine the influence
of publishers’ reputation on users’ satisfaction with information
resources in university libraries in South-South zone of Nigeria. The
population of this study consisted of 83 library staff and 7426 lecturers
in the 11 university libraries in the zone during the 2012/2013 academic
session. A sample of 36 library staff and 4627 lecturers from 6 of the 13
government-owned universities in the zone is used. Publishers’ Reputation
and Users’ Satisfaction with Information Resources (PRUSIRQ)
questionnaire is used to collect data. Means and standard deviations
were used in answering the research questions while the hypothesis was
tested using t-Test in IBM SPSS for Window version 20 at p = 0.05 level of
significance. The findings reveal that there was significant influence of
publishers’ reputation on users’ satisfaction with information resources.
The inference is that this variable publishers’ reputation has a strong
influence on users’ satisfaction with information resources in university
libraries in the South-South zone of Nigeria. It is therefore recommended
among others that librarians should take cognizance of the variable,
publishers’ reputation when acquiring information resources for the
libraries.