Dibie, V. M., and H. M. Ekezue. “Total Quality Management: A Veritable Management Change Strategy for Enhanced Organizational Productivity and Performance in Nigeria”. International Journal of Finance and Management in Practice (IJFMP), vol. 1, no. 1&2, June 2023, pp. 9-14, http://icidr.org.ng/index.php/Ijfmp/article/view/549.